Return Materials Authorization (RMA) Policy

Ethernet Extension Experts RMA Policy

Returning Products for Warranty Repair

Enable-IT, Inc. warrants to the original purchaser of the Product (“you” or the “Original End User”) that, commencing on the date the Product was purchased
(the specific “Warranty Period”), for the Product will be substantially free from defects in materials and workmanship under normal use and conditions.

Electrical damage is not an item that is covered under any Enable-IT warranties, extended warranties or Advanced Replacement Program (AREP).

In order to obtain an authorized RMA approval, the End User must complete the required information online located at


If you have questions or difficulty completing this RMA information you may contact the Customer Care Team at 888-309-0910 between the hours of 7:00 a.m. and 5:00 p.m. PST/PDT.
For details on the 45 Day Money Back Guarantee see policy details here


Shipments without a valid or authorized RMA number, or sent to our corporate Las Vegas address, can be refused and / or billed for additional shipping costs.