Enable-IT Ethernet Extension Experts prides itself on our unsurpassed level of Customer Care Support.
You can reach our dedicated Enable-IT Customer Care Support Team
toll free at ► 888-309-0910.
International customers can reach our Enable-IT Customer Care Support
Team by calling ► +1 702-924-0402.
Live Chat Support:
Click the Live Chat button at the top of the screen.
Terms Glossary and Product Announcements.
► RMA Repair & Returns – Return Materials Authorization Instructions.
24hrs a day by logging into the ► Support Portal.
Once the form below is submitted, you will receive a Authorized RMA number and
login for 24hr RMA or Support Case updates.
Required information for opening a support ticket!
Perform a required product out-of-the-box-test to expedite please.
Prior to submitting a support request please see the following self service support portal links as they will save you valuable time. Many questions can be quickly and easily satisfied by using the Support Wiki links below.
How Requests Are Logged and Tracked
For each specific technical support request or RMA, we create a support case and assign it a RMA / case number. If you call with several different issues, we may create different case numbers to track each issue. Be sure to make a note of the RMA / case number and provide it on any subsequent contacts regarding the case.
Our Support Website is available 24/7 and accessible by anyone with an Internet connection with no password or user account necessary. Please use this support website as your first source for help as it contains an online knowledgebase of articles, documentation, FAQ’s and other problem-solving resources. This web-based support resource provides the quickest solution to the most common technical support issues.