Enable-IT Ethernet Extension Experts prides itself on our unsurpassed level of Customer Care Support.
You can reach our dedicated Enable-IT Customer Care Support Team toll free at ► 888-309-0910.
International customers can reach our Enable-IT Customer Care Support Team by calling ► +1 702-924-0402.
Live Chat Support:
Click the Live Chat button at the top of the screen.
► RMA Repair & Returns – Return Materials Authorization Instructions.
Once the form below is submitted, you will receive a Authorized RMA number and login for 24hr RMA or Support Case updates.
Required information for opening a support ticket!
Perform a required product out-of-the-box-test to expedite please.
Key Support Links
Prior to submitting a support request please see the following self service support portal links as they will save you valuable time. Many questions can be quickly and easily satisfied by using the Support Wiki links below.
How Requests Are Logged and Tracked
For each specific technical support request or RMA, we create a support case and assign it a RMA / case number. If you call with several different issues, we may create different case numbers to track each issue. Be sure to make a note of the RMA / case number and provide it on any subsequent contacts regarding the case.
Our Support Website is available 24/7 and accessible by anyone with an Internet connection with no password or user account necessary. Please use this support website as your first source for help as it contains an online knowledgebase of articles, documentation, FAQ’s and other problem-solving resources. This web-based support resource provides the quickest solution to the most common technical support issues.